At AceOfHotelsAndCasino, your privacy and trust are paramount. We are dedicated to safeguarding your personal information and maintaining a secure, transparent experience — both online and throughout your stay at our casino hotels.
1. Information We Collect
- Personal Data: Your name, contact details, nationality, and identification information — collected when making bookings, registering for loyalty programs, or using our casino hotel services.
- Payment Information: Securely processed billing details for transactions.
- Technical & Usage Data: Device ID, IP address, browser type, and website interactions used to enhance performance and analytics.
- Gaming & Service Preferences: Insights gathered to personalize your experience across our casino hotel locations.
2. How We Use Your Information
We use your information to:
- Process bookings, payments, and service requests
- Customize your stay, offers, and gaming experiences
- Ensure legal compliance and prevent fraud
- Send you updates, exclusive promotions, and offers (with opt-out options)
3. Data Sharing
We never sell your personal data. Information may be shared only with:
- Trusted third-party partners (e.g., payment processors, hospitality vendors)
- Legal authorities when required by law
- Internal departments for guest experience and operational purposes
4. Data Security
AceOfHotelsAndCasino uses robust security measures including encryption, secure servers, and access controls to protect your personal data from unauthorized access or misuse.
5. Cookies
Our website uses cookies to enhance functionality, analyze traffic, and provide a personalized experience. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access or update your personal data
- Request deletion of your information (subject to legal limitations)
- Opt out of marketing communications
For requests, contact us at: [email protected]
7. Policy Updates
This policy may be updated periodically. Changes will be posted on this page with an updated “Effective Date.”